FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?

CDW insurance is included in the rental price, but only to a certain „own risk“, EUR 2100. If you want to lower your own risk, than a additional insurance can be bought. You may need additional insurance, such as Gravel protection.

What are your age requirements?
You have to be at least 23 years of age.

Service

Do you pick up and drop off customers?
We bring the car to our customer free of charge at the Reykjavík area.

Do you deliver and pick up the vehicle?
Yes, we do provide these services.

Do you pick up at the airports?
Yes, we deliver and pick up the car at the airport.

Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

Method of payment

What forms of payment do you accept?
You can pay cash, credit card or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Deposit

Do I need a deposit?
Yes, a deposit may be required for security purposes. The amount of the requested deposit is 15% of the total rental cost. We only accept credit cards, as a method of deposit.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size cars and SUV´S.

Do you have automatic or stick shift cars?
We have automatic cars and stick shift cars, make sure you ask for a automatic shift in advance. 

Do you rent cars by the hour?
No, our minimum renta period is 24 hours.

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cushions GPS systems and roof box.

Additional charges

Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Out-of-state

Can I drive out-of-state?
Oh no, that is not allowed.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
No we dont, we offer everyone the same starting rate.

Do you offer coupons?
No not cupons, but frequent customers get a certain discount.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.

Any other questions? If so, then please send us a mail to route1@route1.is